Privacy Policy

Last updated: July 30, 2026

1. Information We Collect

When you text your valet ticket number to a Royalty Valet location number, we collect your mobile phone number and the content of your messages. This information is used solely to process your vehicle retrieval request and communicate your vehicle's status.

2. How We Use Your Information

Your phone number and ticket information are used to: (1) confirm receipt of your vehicle retrieval request, (2) notify you of optional add-on services, and (3) alert you when your vehicle is ready for pickup. We do not use your information for marketing purposes without your explicit consent.

3. SMS Communications

By texting your ticket number to a Royalty Valet number, you consent to receive SMS messages related to your vehicle retrieval. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

4. Data Retention

Ticket and transaction data is retained for up to 24 hours after your valet session is complete and then automatically deleted from our systems.

5. Third-Party Services

We use Telnyx for SMS delivery. Message delivery is subject to Telnyx's terms of service. We do not sell or share your personal information with any third parties for marketing purposes.

6. Contact

For privacy inquiries, contact us at hello@royaltybrands.us or visit royaltybrands.us.